Delivery and Returns
Shipping & Delivery
Orders received before 7:00 PM EST will be processed the next day although shipping times may be greater due to International delivery from Seoul, South Korea. Shipping times may vary due to availability of merchandise. However there may be delays in International shipments from Seoul. South Korea. If the product is out of stock or back ordered, Fashion1164.com will notify the customer via e-mail with the estimated shipping date. We ship by USPS Priority Mail which means we provide door-to-door delivery. We do not ship to PO Boxes. APO orders shipped to military personal with APO address is on a case by case basis. All orders will come with an USPS Tracking. Shipping charge is $8.99 per order(world Wide shipping), but if total amount of order is over $100, you will get free shipping.
Returns & Exchanges
All returns and exchanges are acceptable for the following reasons:
*For Exchange: Once available per order
We will process an exchange after receiving the return item(s).
Please read carefully and follow our Return & Exchanges instructions below:
You must contact firstname.lastname@example.org and notify within 24 HOURS OF THE DELIVERY DATE OF YOUR ITEMS.
(The delivery date is based upon the tracking number you have received).
Customer must return the merchandise within 2 business days FROM THE DATE OF RECEIPT. Product(s) must be in their ORIGINAL CONDITION with their ORIGINAL PACKAGING.
We reserve the right to reject products if they are in unacceptable condition.
Please notify us of the tracking number via email or check with Worldwide Tracking: http://www.track-trace.com/post || USA Tracking: https://tools.usps.com
Please note if merchandise is returned without prior contact or without an authorization, returned to the wrong address or is not returned within 2 days of the date of receipt product, Fashion1164.com WILL NOT offer a refund or an exchange to the customer.
In the event of an order processed during a ‘Free Shipping’ promotion, we will deduct the shipping fee used to ship your order and then process the refund. Please note that a partial refund from an order processed during a ‘Free Shipping’ promotion will be processed with a 20% shipping fee deducted from the item being returned.
There will be a 10% restocking fee applied to all items which are returned.
Orders received with a ‘Free Gift’ must be returned with the gift as well if you would like a full refund.
Items which have been ordered from the factory yet out of stocks at time of delivery will be exchanged for Fashion1164.com store credit only.
Items which cannot be returned or exchanged:
Please note that the following qualifications deem an item ineligible for returns or exchanges:
* If the hang tag is removed, lost or damaged
* Any light colored clothing (ex. White, Ivory and cream colors)
* Knitwear or silk items
* Swimwear, Hosiery, Leggings, and Accessories
* Any clearance or sale items
* If the item is not in original condition: any damaged, washed, defected, stained, or worn clothing
* Shoes, if an exception to this policy is made. Shoes must not be worn, there must be no markings to the heel or the sole of the footwear being exchanged only. A 10% restocking fee will apply to any exceptions made in regards to the retun policy.
Shipping charges are nonrefundable except in cases where we have made a shipping error.
Any refunded amount will be credited to your www.fashion1164.com Login info AS STORE CREDIT ONLY.